Frequently Asked Questions

Yes! Core features including daily check-ins, the AI journal, progress tracking, and SOS tools are completely free to use. Our goal is to provide support for everyone on their recovery journey.

Absolutely! MyAddiction.ai is designed to complement professional treatment, not replace it. We encourage you to continue working with healthcare providers, therapists, and support groups while using our tools.

Recovery isn't linear. If you relapse, be kind to yourself. Use the experience to understand what triggered it and return to your tools. You haven't failed—every day is a new opportunity. Consider reaching out to your support network or a crisis line if you need immediate help.

The AI Journal provides a private space for expressive writing. Your entries are encrypted immediately and analyzed to provide weekly insights about your patterns, strengths, and areas for support. The AI helps identify patterns in your mood and triggers without reading the content of your private thoughts.

No! You can use MyAddiction.ai completely anonymously. Browse all features, complete check-ins, and journal your thoughts without creating an account or sharing any personal information. An optional account is available if you want cross-device sync or data backup.

Everything works without identity. When you visit, a random anonymous session ID is created on your device. Your streaks, milestones, mood trends, and progress are tracked locally or encrypted in the cloud—never linked to your name, email, or identity. You can achieve 30-day streaks, earn badges, and see your progress improve—all without telling us who you are.

No one—not even us. Journal entries are encrypted on your device before they're sent to our servers. We use zero-knowledge encryption, meaning we store encrypted blobs we cannot read. Your thoughts remain completely private and accessible only to you.

Nothing. Our AI analyzes patterns and trends (like mood changes over time or trigger correlations) without ever reading your actual words. It generates insights like "Your mood tends to improve on days you exercise" or "You report more cravings on weekdays"—without knowing what you wrote.

Anonymous patterns only: We track things like mood trends (1-5 scale), streak counts, craving intensity levels, and which features you use. We do NOT collect your name, email, location, IP address, or any content you write. Visit our Privacy page for the full breakdown.

Yes, completely. You own your data. You can export all your data anytime from Settings and permanently delete your account and all associated data whenever you choose. If using anonymous mode, clearing your browser cookies will remove all local data.

Never. We don't sell, share, or provide your data to advertisers, insurance companies, employers, or any third parties. Ever. Your data helps you—not advertisers.

Most users complete their daily check-in in about 2 minutes. The check-in includes mood rating, optional cravings assessment, trigger identification, and victory logging.

Pick a time that works for you and try to stick with it. Many users prefer morning check-ins to set intentions for the day, while others prefer evening check-ins to reflect. Consistency matters more than timing.

If you're in immediate danger or having thoughts of self-harm, please call 988 (Suicide & Crisis Lifeline) or go to your nearest emergency room. You can also text HOME to 741741 for Crisis Text Line support. The SOS Distraction Tool on our site provides immediate grounding techniques. Visit the Crisis Help page for all resources.

Streaks track consecutive days you complete a check-in. Each day you check in, your streak increases. Missing a day resets your streak, but don't be discouraged—every day is a fresh start!

Go to the login page and click "Forgot Password." Enter your email address and we'll send you a link to reset your password. If you don't receive the email within a few minutes, check your spam folder.

Try these steps: 1) Refresh your browser, 2) Clear your browser cache, 3) Try a different browser, 4) Make sure JavaScript is enabled. If problems persist, contact our support team with details about what's happening.

You can email us at [email protected] or visit the Support page to submit a help request. We aim to respond within 24-48 hours. For urgent issues related to your safety, please use crisis resources.